Checking the Status of Fluency Agents For Your Team

Last updated: April 20, 2026

If you prefer, you can watch the video walkthrough instead. If not, follow along below.

1. Open the Fluency Portal on the Web

Navigate to dashboard.usefluency.com to launch the Fluency portal to get started.

2. Navigate to Settings

Click on the bottom left sidebar to open options and then click on Settings.

3. Navigate to the Status Option

Click on Status on the sidebar underneath the organization umbrella category.

4. Check the Status of Fluency in Your Team

Here you can see the status of the agent: whether it is "running" or "paused."

We highly recommend making sure Fluency is running as frequently as possible for all users. This allows you to accumulate maximum context and insight into your business.